In 2002 our founder and President, Sean Pitcher, was searching for a way to utilize the Internet to take many of the frustrations out of delivering customer service in the Insurance Industry. Working in the insurance industry, he realized that for a Carrier or MGA to grow and prosper, their systems must provide an unfettered ability to change and adapt to new markets, distribution methods and economic models.
If you look at systems in the Insurance Industry you can find Mainframe systems developed decades ago in COBOL and RPG. These systems have traditional Green Screen, or GUI screen scrapes for Interface and they generally rely on a nightly update cycle to make information current and available to users.
Others have utilized client server methods to provide a more modern look and feel than Mainframes while maintaining a relatively archaic database design and overall processing model. This model uses hard coded screens and data input formats which seem constraining and oppressive – sort of a “must fill in the blanks” approach.
The more revolutionary technologies spawned by online banking, stock trading and retail e-commerce, are “always on” and 24 / 7 / 365 and have clean user interfaces with fast response times and are delivered through a browser These have become the dominant entry point through which all computing seems to exist. Graphically rich and easily modified this modern approach utilizes a simple web language, HTML, coupled with modern “on-screen” smart code such as java and AJAX. The user can feel the power and pleasant customer experience when on these pages, throw in a little FLASH technology and all of sudden processing insurance transactions is as comfortable and as much fun as watching TV or playing video games!
It all started with the TOOLS!
Rather than focus on the traditional system design and layout issues as he led his development team to create what is today Stingray, Sean instead spent two years developing the tools that make the Stingray concept possible in the first place. Dissatisfied with the constraining and unimaginative tools available, Sean’s team set out to build a set of powerful designer utilities that would allow three basic functions to be accomplished.
- Design and execute Business Rules and Logic that represents "how" a Company does business and provides a tool to create the processing infrastructure
- Layout and Create attractive User Input Screens through a drag and drop system which non-programmers could use to define a system’s flow
- Empower Users to create data analysis, reports, other ad hoc activities without having to know and understand database structure, naming criteria or programming
The tools are among the most powerful design tools sold today. Although not required, a license for their use may be acquired when licensing Stingray. IT departments will immediately see the virtue and value of taking the slow approach in developing the tools as they lead to the ease to which Stingray can be adapted to any user need.
The Stingray System
Once the development team had the tools, creating the Stingray Insurance Processing System was accomplished within a very short timeframe.
The system is complete in every sense of the word. Stingray brings to the market that unusual combination of excellent appearance, solid fundamental functions and capable of growing and adapting as needed for new opportunities. In a word – confidence! The confidence to help your company compete against any product, anywhere. You will have the confidence to know that your systems will support your goals and carry you to success in your chosen marketplace.
The Maximum Processing Difference System
Some key differences from others …
- One price for ALL components. No need for worrying about which options to buy.
- One SITE license. Grow without fear! Know your future costs – No limitation on users, premium, lines, states, companies
- No huge up front payments.
- Walk-away points provided to give you confidence that we WILL succeed.
- No power-point demos, only real systems